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Senior Systems Support Professional - Tier 3
Descrição
We’ve helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Company, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.
Requisitos mínimos
- Must be a “team player” with outstanding communication and interpersonal skills
- Ability to work collaboratively and independently
- Knowledge of backup applications (Veeam, Barracuda, Commvault, etc.)
- Experience with email and spam filtering services (Mimecast, Barracuda, Proofpoint, etc.)
- Familiarity with DNS, DHCP, and TCP/IP
- Switching and routing topologies (VLAN, basic routing protocol knowledge)
- Firewall Technologies (Cisco, FortiGate, Palo Alto, etc.)
- Administering Microsoft Windows Active Directory topologies
- In-depth working knowledge of Microsoft Exchange Server and SQL Server
- In-depth working knowledge of VMware vSphere 6.0 and above
- Working Knowledge of Microsoft Azure / Azure AD / Intune
- Previous Experience in a fast-paced consulting, MSP environment, or System Administrator is a plus
- Knowledge of troubleshooting and implementation of Site-to-Site VPN on Cisco, Palo Alto and FortiGate Platforms
Nice to Have:
- Experience in previously supporting managed services customers.
- Experience in Linux Administration
- Experience in IT Security tools such as EDR, SIEM, and Vulnerability Management platforms
- Experience working with cloud platforms (AWS, GCP)
